Wholesale & Retail Fulfillment Specialist

About Us | Treasures of Bali
Designers and manufactures of resort wear, dresses, cover ups and hair accessories. We sell wholesale to retail operations throughout the USA and Caribbean. We also operate a retail website for direct to consumer sales.

About this position

• For this position, we are looking for a person who is detail-oriented, organized, reliable, and works well in a fast paced environment. Responsibilities include, but are not limited to:
• ​Fulfilling Shopify orders & processing returns/exchanges
• Adding, restocking, updating inventory on Shopify
• Writing product descriptions
• ​Communicating directly with customers via written and verbal methods
• Photographing & editing product photos
• Preparing wholesale account invoices, packing lists & setting up shipping
• Contacting customers for payment and processing payments
• Product prep: carding hair accessories
• Assisting in packing wholesale orders when needed
• Organizing and shipping samples to Sales Reps
• Filing
• Additional duties as needed

Schedule: Monday to Thursday | 9a-4p

Requirements

• 3 to 5 years experience in customer service
• Must be proficient with computers, Microsoft Word & Excel
• Excellent communication skills, both written and verbal
• Strong critical thinking and problem-solving skills
• Must be able to maintain decorum, even during stressful customer interactions
• Pleasant, friendly, and willing to help others
• Ability to multi-task
• Willingness to learn and be adaptable
• Ability to lift 30 lbs. at a time
• Quickbooks experience preferred
• Shopify experience a plus
• Product photography experience a plus
• Photoshop & Lightroom experience a plus
• Proof of Covid vaccination required for consideration

Salary: $15 - $18 an hour, depending on experience

PLEASE EMAIL RESUME TO: HR@TREASURESOFBALI.COM